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How to Create a Case in Salesforce Lightning

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Here’s how to create a case in Salesforce Lightning to track customer issues:

1. Go to Sales, then use the search bar to find and select All Open Cases.

2. Click New to create a new case.

3. Fill in the required Case Information.

4. Select the appropriate Contact Information.

5. Enter the Description details.

6. Click Send Notification if needed.

7. Finally, click Save to create the case.

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